Job Title: Sales Support Specialist
We are seeking a highly organized and detail-oriented individual to join our Plumbing team in Cork as a Sales Support Specialist. This role will be instrumental in providing essential administrative and operational support to our sales team, ensuring the smooth execution of sales processes and exceptional customer service.
In this dynamic environment, you will work closely with sales representatives to support their activities, including order processing, customer inquiries, and sales reporting. You will also serve as a liaison between the sales team and other departments to coordinate efforts and address customer needs effectively.
Responsibilities:
* Assist in the processing of sales orders, ensuring accuracy, completeness, and adherence to company policies and procedures.
* Coordinate with internal departments, including logistics and finance, to facilitate order fulfilment and invoicing processes.
* Track order statuses, resolve order-related issues, and communicate updates to customers and sales representatives.
* Collaborate closely with sales representatives to support their activities, including order processing, customer inquiries, and sales reporting.
* Provide timely and accurate information to sales representatives to enhance their productivity and customer engagement efforts.
Key Skills and Qualifications:
* Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external customers.
* Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with CRM software is desirable.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
What We Offer:
* Appropriate salary package
* Permanent Role
* Digital Wellbeing Platform
* Pension Plan
* Opportunities for career growth and development
* Further Education Support
* Medical Expenses Reimbursement Scheme
* On Site Parking