Overview
Our client is currently recruiting a Digital Business Analyst working as part of the Project Office Team in the IT Department. The Digital BA will be responsible for understanding business processes and applications, analysing the business needs of internal clients and stakeholders to help identify business problems and propose application solutions in a fast-paced digital space. Essential to the role is an ability to understand business processes, gather requirements and translate them into a model that will allow the organisation to achieve its goals. The Digital Business Analyst reports to the Project Management Office Manager.
Qualifications
* Degree level education (desirable)
* Previous experience as a competent Business Analyst (desirable)
* Experience of working with various departments and business users in a project context
* Solid organisational skills including attention to detail and multi-tasking skills
* Ability to effectively prioritise and execute tasks in a high-pressure environment
* Strong analytical and problem-solving skills
* Keen attention to detail
* Excellent client-facing and internal communication skills
* Excellent written and verbal communication skills
Responsibilities
* Develop a strong understanding of our existing system and application landscape as a building block for future solutions
* Using interviews, workshops, documentation reviews, business analysis and business process evaluations, gather business requirements
* Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs
* Work with information gathered from multiple sources, evaluate true business requirements from user requests, ensure that proposed solutions are reconciled with all business inputs, and resolve business conflicts as required
* Translate business requirements into functional specifications. Implement document templates, making use of plain English, diagrams, process flows and scenarios so that the resulting document will be meaningful to the intended users
* Improve systems by analysing current practices and designing modifications
* Ability to work with business contacts at different organisational levels
* Collaborate/partner with teams, both internal and external, including 3rd party vendors, Enterprise Testing, Business Systems Analysis and Application Support on successful delivery of systems enhancements
* Contribute to and work to meet project schedules by providing accurate estimates of effort required for development deliverables and providing updates on project progress to project management
* Assist with application support documentation
* Assist with systems training for new employees
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