Location: 24/7 Shift Work, Galway BasedContract Length: Now - Christmas 2025, with potential to extend the durationMultiple Positions AvailableI am looking to speak withAppOps Engineers / Technical Support specialiststo provide critical out-of-hours coverage through the holiday season to my Galway based client. This is an excellent short-term contract opportunity for skilled support professionals who can hit the ground running and ensure the smooth operation of our client's global operations.This role is urgent and available immediately.If you are an experienced Technical Support professional with 2+ years of experience who can commit to a 24/7 shift work model through Christmas, I'd love to hear from you.Your ResponsabilitiesMonitor stability, availability, and reliability of the organisation's infrastructure and applications in real-time.Ensure production systems remain highly available through proactive monitoring.Identify, escalate, and support resolution of service incidents to minimize business impact.Collaborate with organisation's support teams to implement preventive measures and service improvements.Document, track, and manage issues through the support ticketing system (e.g., Jira).Participate in shift handovers and maintain clear communication across 24/7 support teams.Your ExperienceBackground in Technical Support, AppOps, or Service Delivery.Solid problem-solving skills with the ability to remain calm under pressure.Experience with applications on Windows/Linux, including Tomcat, IIS, Globalscape SFTP, F5 load balancers.Familiarity with monitoring tools such as Coralogix, DataDog, Netreo, Solarwinds.Experience with Active Directory (DNS, DHCP, Group Policy) is a plus.Knowledge of payment systems or financial applications highly desirable.Willingness to work rotational shifts including nights, weekends, and holidays.Strong written and verbal communication skills.Bachelor's degree in Computer Science, IT, or related discipline (preferred, not essential with equivalent experience).APPLY directly or contact me on / for further info.