Job Title: Head of IT
At Quality Tractor Parts, we are seeking a highly skilled and experienced Head of IT to join our team.
Job Summary
The successful candidate will be responsible for leading our IT department, providing strategic direction and ensuring the smooth operation of our ICT systems.
Key Responsibilities
* Manage the IT department, providing a high level of service to the organisation in line with business needs and industry best practice.
* Report to senior management and communicate with business stakeholders on all IT matters.
* Liaise with other departments to assess their IT needs and devise solutions that address those needs.
* Plan the implementation of new solutions and provide guidance to the IT team and managed service partners.
* Ensure the integration and smooth running of our Website, ERP, and WMS systems, processing customer orders efficiently.
* Manage ICT service delivery, ensuring a fully functional, reliable, and secure environment.
* Develop and implement IT strategy in support of company objectives.
* Oversee IT Vendor Management, procurement, and negotiation of service level agreements.
* Prepare and implement policies, procedures, and standards relating to IT systems and services.
* Take overall responsibility for IT Security & Disaster Recovery.
* Manage the IT budget, prioritising spend in line with company objectives.
* Lead project management initiatives, including infrastructure rollout, consolidation, and upgrade projects.
* Participate in process improvement initiatives across the business.
Requirements
* Proven IT management experience, including 7+ years of IT experience, with strong Infrastructure, Network, and Applications Support experience.
* Experience extracting value from ERP systems in a warehousing/manufacturing environment, using reporting tools to present information supporting decision making.
* Project management skills and experience in using structured project management frameworks.
* Good business process knowledge and proven experience in using technology to improve efficiency.
* Strong vendor management and relationship management skills.
* Excellent analysis and problem-solving skills.
* Excellent communications skills.
* Demonstrated functional and technical knowledge of IT systems and technology trends.
* A broad understanding of ICT systems, applications, and operating systems.
* Awareness of Data Protection legislation and its impact on ICT.
Benefits
* Pension Fund
* Performance Bonus
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