Job DescriptionThis role is responsible for developing and executing strategy, advocating for your clients, encouraging dedication, driving engagement, and delivering positive financial results.
Owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.Job ResponsibilitiesAccurately sets and leads client objectives/priorities and customer needs to drive sales growth and raise client retention including Client Business ReviewUtilizes Proactive Pricing to achieve the unit's growth targets by executing on contractual pricing rightsEngages clients and key service users through ongoing and frequent interactions, meetings and account activitiesExecutes on quality and innovation by finding opportunities to implement new products and servicesServes as a customer advocateDelivers on food and labor targets by using the applicable tools and processes to proactively lead financial outcomes, operational indicators and behaviors.Develops and deploys tailored and balanced operating plans to achieve financial targets and meet the overall needs of the clientRuns labor scheduling, staffing and employee training to deliver labor improvements and provide high quality services and productsEnsures purchasing compliance at the vendor and SKU level, understand and account for all non-compliant spend, and achieve local and enterprise sustainability objectivesEnsures consistent, accurate use of key Operational Tools and closely monitors and spot checks accurate use of the local operating systemReduces time to fill and voluntary turnover by utilizing sophisticated and simplified recruiting and hiring strategiesProvides ongoing opportunities for development, learning and recognition to engage and enable team membersDrives a culture of Safety through the implementation of all safety, quality and service excellence standardsRetains talent by promoting inclusion and leveraging differencesSupports and guides team members through meaningful feedback and ongoing coachingFully improves contract terms to deliver Growth and Margin targetsConducts period inventoryEnsures timely and accurate payment through effective management of A/RLeads and maintains account records that follow Aramark, government, and accrediting agency standardsBudgets, forecasts and monitors the net income after expenses, with direct influence on allocation of company resourcesQualificationsDegree (or equivalent supervisory experience) in Food Service Management, Hospitality, Business Administration, or other related field, plus a minimum of 1-3 years proven experience.