The Hawthorn by Galway Bay has openings available for Head Therapist, Senior Therapist and Spa Therapists, including Junior Therapists, to join our team ahead of our pre-opening. Situated along the stunning shores of Galway Bay, The Hawthorn is a sanctuary of refined luxury and serene elegance. Designed for discerning travellers seeking both tranquillity and sophistication, our hotel seamlessly blends contemporary comfort with the welcoming charm of Ireland's west coast.Team OverviewThe Spa Therapist team operates under the guidance of the Head Therapist & Training Lead, delivering holistic, luxurious, and personalised experiences for every guest. This structure defines the roles and responsibilities of Junior, Spa, and Senior Therapists within The Spa at The Hawthorn by Galway Bay, outlining expectations, growth opportunities, and professional conduct standards.TasksCore ResponsibilitiesDeliver all spa treatments to the highest professional and brand standards.Provide exceptional guest care and ensure each experience is personalised and memorable.Maintain treatment room presentation, hygiene, and readiness at all times.Prepare treatment areas and stock levels for smooth daily operations.Support retail sales through expert product recommendations.Adhere to all hygiene, safety, and operational procedures.Communicate effectively with the reception, wellness, and management teams.Contribute to a calm, positive, and collaborative team environment.Attend daily briefings, team meetings, and training sessions.Represent The Spa at The Hawthorn by Galway Bay with professionalism, warmth, and pride.RequirementsPersonal Attributes & SkillsExcellent communication and interpersonal skills.Professional presentation and a calm, welcoming demeanour.Strong multitasking and organisational ability.A genuine passion for hospitality, wellness, and exceptional guest service.Prior experience in a spa or luxuryHead Therapist & Training LeadThe Head Therapist & Training Lead is responsible for leading the spa's treatment team and ensuring the delivery of exceptional, transformative experiences for every guest at The Spa at The Hawthorn by Galway Bay. This dual role combines leadership, hands-on therapy excellence, and training responsibilities to maintain the highest standards of technical skill, guest care, and brand ethos.The Head Therapist supports the Spa Management team in daily operations, team motivation, and professional development, ensuring the spa remains at the forefront of service excellence and industry's best practice.Senior Spa TherapistA highly experienced therapist who exemplifies excellence in technical ability, guest care, and professionalism. Senior Spa Therapists support the Head Therapist in maintaining standards, mentoring others, and ensuring operational flow during busy periods.Act as a role model and mentor for the spa team.Support training of new or junior team members in treatment delivery and guest service.Take ownership of VIP guests, special requests, or signature treatments.Lead by example in achieving retail and rebooking targets.Support Head Therapist in maintaining treatment standards and quality control.Contribute to advanced training initiatives and protocol development.Spa TherapistThe Spa Therapist is the cornerstone of the treatment team, providing professional, consistent, and high-quality therapies that reflect The Hawthorn's wellness philosophy. This role focuses on delivering results-driven and relaxing treatments while maintaining the highest levels of guest care and personal presentation.Deliver a full range of spa treatments to trained protocol and timing.Maintain detailed knowledge of product ranges and treatment benefits.Communicate effectively with guests to tailor experiences to individual needs.Contribute to achieving retail sales and guest satisfaction targets.Maintain continuous learning and attend refresher trainings.Junior Spa TherapistAn entry-level role ideal for newly qualified therapists beginning their professional journey. The Junior Spa Therapist works under supervision, gaining experience and confidence through training and practical application while supporting the wider team.Support senior team members in treatment preparation and spa upkeep.Observe and learn advanced treatments and guest interaction techniques.Participate in all training sessions and coaching programmes.Assist with room setup, cleaning, and restocking between treatments.Provide treatments as certified and trained, under supervision.Progression PathwayJunior Spa Therapist → Spa Therapist → Senior Spa Therapist → Head Therapist & Training LeadThis pathway reflects The Spa at The Hawthorn by Galway Bay's commitment to nurturing professional development and supporting long-term career growth within the spa and wellness industry.BenefitsPackage & Contract DetailsFull-time or part-time opportunities available.Uniform provided.Comprehensive training in guest communication and brand standards.Opportunities for progressionYour next career move starts here. Do not miss this opportunitySubmit your application with your up-to-date CV. Your CV profile will be sent directly to the team at The Hawthorn by Galway Bay, who will reach out to you directly if they would like to take you through to the next stage.