About Us
Northern Trust, a Fortune 500 company, is a globally recognized financial institution that has been in continuous operation since 1889.
We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
Our team serves the world's most sophisticated clients using leading technology and exceptional service.
Job Description:
* Establish and manage a robust change governance process in the Investor Shared Services (ISS) Team supporting all jurisdictions.
* Prioritize, resource allocate, and track non-bau activities where change is required ensuring an effective system is in place.
* Coordinate and manage change requests and projects across Ireland, UK, and Luxembourg from initiation through testing and operational readiness and implementation for the ISS team.
* Ensure thorough analysis is completed in relation to all ISS aspects of changes undertaken and collaborate with wider teams to design and implement optimum change with focus on risk mitigation and efficiency.
* Act as liaison between regional stakeholders and the ISS team for non-BAU/change activity.
* Oversight and execution of change and project activities in India.
* Monitor, report, and escalate issues and risks related to change activities.
* Provide regular reporting, progress updates, and SLA Management Information (MI) across regions.
* Ensure compliance with regulatory, client, and internal standards during change processes.
* Support audit, control, and business management duties as related to change initiatives.
* Collaborate with internal teams.
* Effective communication with stakeholders and senior management.
Requirements:
* Experience in programme and/or change management in operational teams with multiple concurrent changes in flight.
* Understanding of regulatory requirements and operational processes in Ireland, UK, Luxembourg, and India.
* Excellent communication, analytical, and problem-solving skills.
* Proven track record in managing projects and implementing governance frameworks.
* Experience in oversight and stakeholder management across multiple locations.
* Proficiency in Microsoft Office, project management and reporting tools.
Benefits:
* A flexible and collaborative work culture.
* Movement within the organization is encouraged.
* Senior leaders are accessible.
About Northern Trust
We're committed to assisting the communities we serve.