Senior Credit & Collections Specialist With French, EMEA Markets
About Your New Employer
* Global Technology Company with an established presence in Dublin.
* Well renowned employer of choice with strong employee retention
About Your New Job
* Conduct Credit and Collection Activities: Manage credit and collection activities in EMEA, covering territories such as France, Netherlands, Italy, and Ireland.
* Ensure Prompt Collections: Meet ledger targets for aged profiles, managing multi-million-dollar transactions.
* Relationship Management: Build and maintain relationships with Key Account Managers, Directors, and Customers.
Job Responsibilities
* Monitor and manage outstanding balances, ensuring timely collection of overdue payments.
* Follow up on outstanding debts, negotiate and implement payment plans for customers encountering financial difficulties.
* Reconcile customer accounts, ensuring all payments are accurately allocated in the High-Radius system.
* Investigate and resolve payment discrepancies and customer queries efficiently.
* Collaborate closely with sales and team members to address credit-related issues.
* Maintain accurate and up-to-date customer AP contact details and account records in the High-Radius system.
* Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the Accounts Receivable ledger.
* Manage customer access to licenses via the EDA on tap system, aligning with customer payment habits.
* Prepare Cash Flow Forecasts for portfolios, examining existing billings and future billings for all order types and assessing the expected collection date.
* Ensure compliance with company credit policies and procedures.
* Manage all credit limit adjustments required for order flow.
* Conduct cash forecasting, bad debt, and DSO reporting as needed.
* Participate in occasional project work.
What Skills You Need
* Minimum of 3 years’ experience in credit and collection analysis.
* Experience in cash forecasting and bad debt reporting.
* Fluency in written and spoken French and English.
* Ability to work independently.
* Detail-oriented, well-organized, and methodical.
* Proficiency in Excel reporting.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
Additional Skills/Preferences
* Experience with Salesforce and SAP is preferred.
* A degree or diploma in Finance is preferred.
What’s on Offer
* Competitive Salary: Attractive compensation package.
* Professional Growth: Opportunities for training and development.
* Dynamic Environment: Work in a collaborative and innovative setting.
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