IT Support Specialist
This role involves providing technical assistance and support across various platforms, ensuring that systems operate efficiently and effectively. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
The successful applicant will have experience working in a helpdesk environment, with knowledge of Windows operating systems and Microsoft Office suite. Additionally, they should be familiar with Active Directory, networking basics, and hardware setup. IT certifications (Microsoft, CompTIA, or ITIL) are advantageous.
Excellent communication and customer service skills are essential for this role, as is the ability to work well under pressure and manage multiple tasks simultaneously.
We are seeking an individual who can provide expert technical support and guidance, while also contributing to the development and implementation of IT projects. If you have a passion for technology and a commitment to delivering exceptional service, we would love to hear from you.