Overview
The Quality Officer has responsibility for ensuring the effective operation of the quality management system within the Histopathology Department.
Post Title:
Quality Officer, Histopathology
Post Status:
Permanent
Department:
Laboratory Directorate
Location:
Beaumont Hospital & Affiliated Sites
Reports to:
Laboratory Business Manager and Chief Medical Scientist
Salary:
Appointment will be made on Grade VII Officer scale (€60,013 - €72,788, LSI €75,397 LSI2 €78,015) at a point in line with Government pay policy.
Hours of work:
Full-Time - 35 hours per week
Responsibilities
The Quality Officer has the authority and responsibility for the following roles in conjunction with the Directorate Quality Manager:
Co-ordinating setting and monitoring of departmental quality objectives
Partaking in departmental meetings, decision making and policy implementation as appropriate.
Partaking in Directorate QMS meeting & feedback to department
Ensuring that all documents generated adhere to pre-defined templates.
Ensuring that only current documents are in circulation.
Ensuring that documents are not altered without authorisation in conjunction with the head of the department.
Ensuring that documents are reviewed on schedule, or before that, if quality and safety are affected.
Review, pre-approval and final approval of departmental validation plans.
Ensuring that QMS documents and forms are retained for reference and inspection and are readily available.
Ensuring that internal quality control is routinely performed in conjunction with the Chief Medical Scientist.
Ensuring that internal audits of system and process performance are scheduled and performed
Recording and managing non-conformances & associated actions including actions required as a result of tracking & trending reports.
Ensuring that external quality assessments are performed on all tests and addressed at departmental meetings.
To provide information for departmental and directorate annual management review meetings and present findings where appropriate.
Liaising with the department Equipment Co-Ordinator.
To comply with and promote departmental compliance with ISO15189/EFI Standards/AML-BB as appropriate to incumbents department.
Act as point of contact for external assessor during inspection visits.
Other duties in relation to governance of MDM coordination and Histopathology administration.
Co-Ordinate training of Q-pulse, Lab IT Systems and T-pro in the Department.
Workload metrics and KPIs for departmental and hospital reports.
Responsible for participation and follow up on the National Histopathology Quality Improvement Programme
Provision of information to Cancer Directorate and to be point of contact for all queries
Attend MDM's were required and investigate delays
Implement corrective actions where necessary
Work with the Chief Medical Scientist and Clinical Head of Department to resolve and complete non-conformances.
BowelScreen activity, reporting and recording in accordance with SLA
Keep abreast of emerging standards and requirements.
Qualifications
Mandatory:
Experience in a supervisory role
Knowledge of ISO accreditation process
Experience in data management
Leaving certificate or equivalent
Development:
Willingness to undertake training and development as identified in order to progress personal and professional development.
Special Knowledge: Preparing, developing and interpreting management information Awareness and key policies and procedures to include access to services, Health and Safety, HR Guidance and Governance etc.
Behaviours: Negotiation and influencing skills and diplomacy Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding team Working well under pressure of time and resources Fair, honest and consistent in approach.
Self-management, demonstrating resilience.
Self-management in order to achieve appropriate work life balance.
Practical Skills: Change management skills Analytical skills, literacy and numeracy.
Ability to analyse highly complex data and formulate reports IT competent Aptitude.
Able to communicate in a highly complex service relating information to senior managers and external customers
Manage clinical and business risks developing action plans to improve performance
Desirable:
Experience in laboratory services.
Experience:
Experience in the Health Sector Special Knowledge.
Awareness of hospital strategy.
Awareness of HSE transformation agenda Awareness of key external policies and standards (HIQA).
Equal Opportunities:
The Hospital is an equal opportunities employer.