Location: Piercetown, County Meath, Ireland Company: Bitrecruit Client / Employer: Occupop
Posted: 03.06.2026 | Job reference: a0bdb4873d8ec8cd30a5464625af87e6
Job Overview
Occupop is a leading Irish manufacturer of concrete products. A Training Lead will support a large‑scale organisation‑wide rollout of a new CRM/ERP system. This Full‑time, 2‑year fixed‑term position will coordinate training delivery, content development, logistics, and user readiness to ensure employees adopt new tools and processes.
Working hours: Monday‑Thursday 9 am‑5 pm; Friday 8:30 am‑4:30 pm. Base: Head Office, Kilsaran (Head Office, Piercetown, Dunboyne, Co. Meath).
Key Responsibilities
Develop and execute a comprehensive training plan aligned with the change management and adoption strategy for the CRM/ERP rollout and HR & Payroll HCM implementation.
Identify role‑based and process‑led training needs through workshops, stakeholder engagement, and structured needs analysis.
Design a training curriculum aligned with project milestones, incorporating role‑based, process‑driven, and just‑in‑time learning.
Create, curate, and maintain training materials including presentations, user manuals, quick reference guides, e‑learning modules, and supporting documentation.
Coordinate and facilitate training sessions for end users, Key Users, and Super Users across multiple business units using instructor‑led workshops, virtual sessions via Microsoft Teams, hands‑on system labs, and train‑the‑trainer sessions.
Manage training logistics: scheduling, venue or virtual meeting coordination, training environment preparation, and participant communications.
Collaborate closely with Business Process Owners, department heads, subject‑matter experts, and the project team to ensure training content reflects agreed business processes and system design.
Support the identification of Change Champions or Super Users and reinforce learning prior to and after go‑live.
Assist in User Acceptance Testing (UAT) by delivering targeted training and coordinating schedules and feedback.
Implement methods to assess training effectiveness, including attendance tracking, feedback surveys, knowledge checks, and competency assessments.
Continuously refine training materials and delivery approaches based on feedback and learning outcomes.
Coordinate with the Change Manager and Change Champions to align training activities with the wider change and engagement plan.
Support post‑go‑live hyper‑care activities such as floor‑walking support, drop‑in clinics, Q&A sessions, and refresher training.
Monitor and report on training progress, user readiness, and effectiveness to project leadership.
Provide status updates to the Konnect Project Manager and propose mitigation actions as needed.
Qualifications & Experience
Minimum 3 years’ experience delivering training, with a background in training coordination, learning and development, or project coordination.
Hands‑on involvement in at least one major software implementation or digital transformation programme; CRM or ERP rollout experience is highly desirable.
Third‑level qualification recognised on the national framework, ideally Level 7/8 in Human Resources, Training and Development, Change Management, or Project Management.
Certificates: Higher Certificate in Train the Trainer (QQI Level 6), Prosci, PRINCE2, or PMP.
Strong understanding of CRM and ERP systems and the supporting business processes.
Familiarity with Microsoft Dynamics 365 Business Central or a similar ERP platform.
Demonstrated ability to manage complex training schedules and logistics across multiple stakeholders and locations.
Strong organisational and coordination skills in cross‑functional or matrix environments.
Proficiency with Microsoft Office for training development and virtual training delivery via Microsoft Teams.
Proficiency with SharePoint, learning management systems, and/or e‑learning tools.
Excellent communication, presentation, and facilitation skills; ability to explain technical concepts clearly and deliver engaging training sessions for varying proficiency levels.
Additional Information
The Training Lead reports to the Change Manager and has a dotted‑line reporting relationship to the Konnect Project Manager.
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