Store Assistant Job Description
As a Store Assistant, you will play a vital role in ensuring the smooth operation of our store. Your primary responsibility will be to provide excellent customer service and maintain a high level of product knowledge.
Key Responsibilities:
1. Customer Service:
* Act as a point of contact for customers, responding to their queries and resolving any issues that may arise.
* Provide detailed information about products, including features, benefits, and prices.
2. Point of Sale Operations:
* Process transactions accurately and efficiently, handling cash and credit payments.
* Maintain accurate records of sales data, including receipts and returns.
3. Stock Management:
* Rotate and replenish stock to maintain optimal inventory levels.
* Ensure shelves are well-stocked and visually appealing, maintaining a high level of presentation.
4. Sales Support & Merchandising:
* Promote sales and highlight special offers, creating an engaging shopping experience.
* Aid in meeting sales targets and maintaining store displays, driving business growth.
5. Store Maintenance:
* Maintain a clean and organized store environment, adhering to health and safety standards.
* Display signs and promotions effectively, creating a visually appealing atmosphere.
6. Cash Handling:
* Handle customer complaints and resolve issues promptly, providing explanations and refunds as necessary.
* Manage cash and credit transactions, maintaining a secure and efficient payment process.