Manager, Global Response Operations (GRO) Detection
Dublin, Ireland
• London, UK
• Full Time
Meta is looking for an experienced leader to join the Global Response Operations Detection team (GRO Detection). As a Manager on the GRO Detection team, you will be responsible for managing a team of detection analysts, focused on identifying emerging on-platform issues that pose harm to individuals, communities and businesses on our platform and helping mitigate those by working cross functionally. Our team accomplishes this by developing signals for detection, running advanced content and behavioural investigations, and driving prioritised enforcement. As a new team we are looking for a strategic and entrepreneurial leader to help innovate and execute in this new and dynamic space, incorporating and leveraging technology.
About the team
Global Response Operations is an organization within Global Operations that responds to real-time crises, proactively identifies and evaluates emerging issues, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing events and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta. The Detection team within Global Response Operations is focused on building and executing detection strategies to identify emerging issues early and facilitate comprehensive mitigation. We partner closely with other Global Response Operations teams, Policy, Product and Process teams to mitigate those issues.
Responsibilities
1. Lead a team of Detection Analysts to drive and execute detection strategy across our prioritized problems.
2. Build lasting, collaborative cross-functional relationships with Global Risk Operations, Broader Global Operations teams, Product, Policy, Legal, Global Response among others.
3. Participate in team and organization strategy building to ensure agility in team to help meet the changing needs of the team, company and community, while driving stability in the team to achieve the long term vision.
4. Identify and initiate new opportunities for new projects or focus areas for both GRO and the detection team, as well as innovate collaboratively on solutions.
5. Develop an ongoing understanding of the company-wide detection ecosystem to partner with and influence stakeholders to help solve the highest priority issues for Meta and its communities.
6. Attract, build, manage and develop a talented team with a broad range of skills, experiences, perspectives and backgrounds.
7. Work with potentially graphic and objectionable content.
Minimum Qualifications
1. 10+ years of experience in operations, intelligence, Trust & Safety, project management, building out technology solutions or related functions.
2. 5+ years of people management experience.
3. Experience prioritizing and ensuring that key initiatives move forward, managing multiple cross functional stakeholders and working with urgency.
4. Executive presence and effective communication skills.
5. Critical thinking/analytical leadership experience.
6. Demonstrated skill to work in ambiguous environments and create solutions to complex problems.
7. A proven team player adaptable to a fast-paced environment, and with experience building new teams.
8. Experience communicating complex or technical information to both technical and non-technical audiences.
9. Proven leader managing remote and distributed teams with experience growing new teams.
Preferred Qualifications
1. Advanced Data Skills - SQL proficiency.
2. Proficiency in AI branches and ML concepts.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
#J-18808-Ljbffr