Under the supervision of the Ticket Office Manager, this position will be responsible for selling various tickets, memberships, and guidebooks. This position requires accuracy and attention to detail. Ticket Office Assistant will answer customer service questions both on the phone and in person at the ticket office windows. At the end of each shift worked, this position will consolidate and balance all tickets sold and fill out paper work to balance out sales, and then deposit all cash/checks from the shift.PRIMARY FUNCTIONS:Provide all guests a positive first impression of the Ticket Office by offering superior, individualised guest service.Accurately operate the ticketing system to sell tickets for Blarney CastleProvide information regarding Blarney Castle via face-to-face communication and telephone.Communicate effectively and courteously with customers, fellow staff members, and others who may work in the ticket office.EXPERIENCE:Customer service and cash handling experience preferred.Previous experience in the tourist industry preferred.KNOWLEDGE, SKILLS, AND ABILITIES:· Excellent customer service skills as well interpersonal skills to effectively communicate with all visitors and other staff.· Able to effectively communicate in English, in both verbal and written forms.· Competent administration skills· Competent computer skillsJob Types: Full-time, Part-timePay: €14.00-€16.00 per hourWork Location: In person