Job Title:
Pharmacy Healthcare Advisor
About the Role:
We are seeking a skilled Pharmacy Healthcare Advisor to join our team. The successful candidate will be responsible for providing exceptional customer service and advice on healthcare products.
Key Responsibilities:
* Provide outstanding customer service
* Drive retail sales through link selling and advising customers of promotions in-store
* Maintain stock levels at optimal levels
* Accurately and securely perform cash management duties
* Ensure the pharmacy presents to the highest level, adhering to company merchandising standards
* Build customer loyalty
What We Are Looking For:
* Strong customer engagement and customer service skills; listening to customers, understanding needs, and delivering great service
* Ability to build strong working relationships with team members to ensure seamless service delivery
* Ability to tailor conversations to ensure customers leave informed and confident about their healthcare needs
* Strong product knowledge
* Experience in or interest in skincare is an advantage
* Proven sales ability
* Willingness to undertake other duties as they arise
What We Would Like From You:
* Customer-focused with the ability to effectively engage with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive can-do attitude
* Keen interest in retail pharmacy
What We Promise You:
* Competitive salary
* Generous staff discounts in-store
* Refer-a-friend bonus scheme
* Tax-saver travel
* Additional long-service days