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Rdq manager ukie

Naas
Nomad Foods Europe / Birds Eye
Manager
Posted: 23 January
Offer description

OverviewPURPOSE & IMPACT:The role ensures that that all RDQ go to market activities for a particular segment in the Cluster Programme are delivered on time and in full, across all channels (Retail, Private Label, Export, Food Service) whilst also ensuring regulatory compliance at product launch (across artwork, labelling and communication). The RDQ Manager owns in-market product quality, tracking & analysing complaints, driving quality improvement plans and actively participating in the management of local product incidents/issues. The role represents the company with local food regulatory authorities and industry associations, monitoring emerging trends, sharing external best practices with other RDQ teams and championing the company's nutritional, sensory, and quality differentiation both externally and internally.We need someone who has a broad technical background, who is equally effective working on R&D and Quality topics, is able to work effectively cross-functionally and to lead response to product issues. They will need to have credibility with Cluster Leadership team and able to represent the company externally as required.ResponsibilitiesRDQ Go To Market Execution Ensure that all RDQ Go To Market activities for a particular segment in the Cluster Programme are delivered on time and in full, across channels (Retail, Private Label, Export, Food Service) with smooth handover from Segment TeamsAccountable for regulatory compliance at product launch (across artwork, labelling and communication)Support commercial teams with knowledge-based sell-ins and channel engagementThis role can have delegated authorityProduct Quality, Complaints & Incident ManagementOwn in-market product quality for a particular segment within the Cluster, tracking & analysing complaints, providing RDQ support on Careline issues/ escalations, especially on sensory/superiority mattersActively participate in local product incident management teamsWork collaboratively with Segment Teams and FSQR Teams on root cause investigations and problem resolutionDevelop and implement quality improvement plans to reduce customer complaints and/or address local product issues/incidentsLift & Launch and Local Portfolio ProjectsAct as End to End Lead for Lift & Launch Projects for a particular segment within the Cluster, developing and executing the project plan to ensure all RDQ activities are delivered on time, in full, at scaleLead end-to-end project delivery for Local Portfolio Projects from concept, through product development to launch and post launch quality monitoring. Ensure adherence to timelines, budgets, quality standards and local product regulatory complianceRDQ, Superiority and Food Culture advocacy Act as an RDQ Advocate for a specific country, representing Nomad Foods to industry bodies and food regulatory authorities in that countryShare the knowledge from external bodies and emerging local technical trends with RDQ COE, RDQ Segment Teams and SC FSQR TeamsChampion "Win with Our Food" Values and Food Culture within the Cluster, running local taste panels and product immersion sessions with customers and consumersReinforce our superior health, nutritional, sensory and taste differentials internally and externallyCluster PipelineInput into Segment Projects to ensure Cluster requirements are covered in the brief and support in project input, tastings and channel executionTeamAccountable for the day to day supervision of the team, including setting short term deliverables, provision of guidance and technical advice and the management of any escalated issues/queriesInput into formal objective setting, performance, development and talent reviews conducted by the Head of ClusterQualificationsMust be qualified to at least degree level in a Technical subject, eg Food Science, Chemistry, Engineering, Biology, PhysicsSignificant experience within the Food & Drink industry in a Technical /Quality / Product Development role Proficient in English language and business languages for the MU/RegionHas core capabilities developed to manage WL1s Track record of either successful innovation within food or a leading role in food quality managementEager to understand and anticipate consumer behaviourExperience of either concept development & rapid prototyping or/and delivering Quality Improvement Programmes with suppliers

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