Job Overview:
The Senior Food Operations Manager is responsible for overseeing the efficient and effective operation of the deli. This includes providing exceptional customer service, maintaining a clean and safe environment, and ensuring that customers receive fresh food at all times.
Main Responsibilities:
* Deliver key business objectives through effective management and leadership.
* Maintain knowledge of food safety standards and regulations.
* Develop and implement strategies to improve customer satisfaction and loyalty.
* Analyze sales data and market trends to inform business decisions.
Requirements:
* 3+ years of experience in a management or supervisory role, preferably in the food industry.
* Strong understanding of commercial principles and brand awareness.
* Excellent communication and delegation skills are essential.
* A strong work ethic and ability to achieve key performance indicators (KPIs) are required.
Benefits:
* Bike to work scheme
* Employee discount