AI Data Specialist Opportunity
We are seeking an experienced AI data specialist to join our global team. The ideal candidate will be a native speaker with a sharp eye for detail and an interest in artificial intelligence.
Key Responsibilities:
* Investigate and resolve reported issues via ticketing system, including account support or potentially abusive content.
* Enforce clients' terms of use by monitoring reports of abuse on the site.
* Stay knowledgeable about client products and community standards.
* Use market insights to find scalable solutions for support community users.
* Analyze and utilize relevant data to improve user experience.
* Recognize trends and patterns, escalating issues outside company policy to the global team.
* Identify inefficiencies in workflows and suggest solutions.
Required Skills & Qualifications:
* Strong personal resilience in a pressured environment.
* Strong interpersonal skills, verbal, written communication skills, and empathy.
* High adaptability and positive approach to challenges.
* Ability to make decisions, prioritize, solve problems, and work as part of a team.
* Effective time management & prioritization skills.
* Consistently hit KPIs on time.
Language Skills:
* Fluent in Ukrainian (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
* Advanced level of English (C1).
Why Apply:
* Chance to work in a multicultural and diverse team.
* Great internal opportunities for career progression.
* No shift rotations – fixed working schedule.
* No previous experience required – full training is provided.