Overview
Join to apply for the Counter Manager role at The Estée Lauder Companies Inc.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Responsibilities
* Lead, coach and develop the team of Sales Associates to achieve all sales, customer service and operational targets.
* Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events, exceptional customer relationship management and leadership of a high performing team.
* Operate as Chief Executive Officer of your own store, with total accountability for business planning and performance.
* Use business planning, consumer insights, event management and front-line marketing to progress within the beauty industry.
Note: This section reflects the responsibilities described in the original posting.
Qualifications
* Effective verbal and written communication skills; excellent interpersonal skills.
* Quality customer service skills; skilled at winning people over.
* Results oriented with a high drive to meet objectives and standards.
* Proactive and positive approach to work and tasks.
* Ability to develop others and assess development needs; guides performance and holds others accountable.
* Anticipates, recognizes, and meets customers’ needs; handles difficult and tense situations with diplomacy and tact.
* Cultivates and maintains extensive informal networks; models team qualities like respect, helpfulness, and cooperation.
* High attention to detail and organisational skills; ability to work autonomously and contribute to the team.
* Experience in retail sales; team leadership; experience with strategic planning and execution; ability to develop financial plans and manage resources; working knowledge of computer systems including email and Microsoft Excel.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Personal Care Product Manufacturing
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