Reporting to:
Store Manager
Locations:
Tipperary Town
Business Sector:
Agri
Role:
The position involves providing sales support to the store, ensuring that customers receive exceptional service at all times. The Sales and Yard Assistant will be responsible for maintaining the yard to a high standard, managing stock levels, and organising deliveries both in and out of the yard area. This includes manually loading products for customers and vendors, as well as using a forklift when necessary. Strong customer service skills and a solid understanding of the products available in the branch are essential for this role. Additionally, the position includes conducting stock takes of goods in the store and yard.
General Duties:
Any duties associated with this role include, but are not limited to the following:
* Customer service - continually interface with and ensure that customers always receive high-quality service. Deal with customer queries efficiently and friendly, either in person or by telephone.
* Conduct sales transactions through to completion, including using the point-of-sale system and processing payments.
* Merchandising - ensure products are presented correctly both in store and in the yard.
* Receipt of deliveries.
* Store presentation; ensure the store and yard are clean, tidy, and presentable to the public at all times. Maintain high standards of merchandising, pricing, and hygiene.
* Be flexible in all areas of the store.
Support Other Sites for Cover When Required
Loading of various goods including:
* Bags weighing approximately 20-25kg, such as coal, feed, cement.
* Large items like fertilizer and concrete troughs, which may require forklift support.
* Buckets around 15kg, such as mineral licks buckets.
* Drum barrels of 5L, 10L, & 20L, including oil and chemical drums.
* Boxes weighing 5kg, 10kg, 15kg, 20kg, and 25kg.
* Items in the Agri/hardware section, such as gates, pipes, drinkers, wheelbarrows.
Note: Some lifts involve team lifts, two-man lifts, or machine-supported lifts.
Profile:
The successful candidate must:
* Have agricultural knowledge.
* Ideally have retail or Agri experience.
* Be flexible to work in all areas of the store and yard, with the ability to cover both.
* Ideally hold a valid forklift truck license (desirable).
* Have a high level of spoken and written English fluency.
Note: Due to the nature of our business, key responsibilities may evolve and change over time.
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