We are seeking a highly organised, patient-focused Clinic Coordinator to support the smooth daily operations of our Galway clinic. This role is ideal for someone who is proactive, personable, and able to manage multiple responsibilities in a healthcare environment. You will act as the first point of contact for patients .
Patient Experience & Front Desk Management
* Welcome patients and visitors, ensuring a friendly and professional first impression.
* Manage patient check-ins and check-outs efficiently.
* Handle incoming phone calls, emails, and appointment requests.
* Provide information regarding clinic services, policies, and appointment availability.
Scheduling & Administrative Support
* Coordinate and manage appointment schedules for clinicians and treatment rooms.
* Maintain accurate patient records and update the clinic management system.
* Prepare daily schedules, patient lists, and required documentation.
* Assist with invoicing, payments, insurance queries, and issuing receipts.
Clinic Operations
* Ensure the clinic environment is clean, organised, and well-stocked at all times.
* Monitor inventory of supplies and place orders as needed.
* Support onboarding of new patients and collection of consent forms.
* Coordinate communication between Nurses, management, and external partners.
Compliance & Quality Assurance
* Maintain confidentiality and adhere to GDPR and clinic policies.
* Support compliance with safety protocols, infection control procedures, and regulatory guidelines.
* Assist in preparing reports, audits, and operational documentation.
Skills & Qualifications
* Previous experience in a clinic, medical office, or customer service environment (preferred).
* Strong organisational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Comfortable using clinic management software and Microsoft Office.
* Ability to remain calm, professional, and patient-focused at all times.
* Strong attention to detail and problem-solving skills.
Job Types: Full-time, Permanent
Pay: €16.00-€18.50 per hour
Benefits:
* Employee discount
* Flexitime
Ability to commute/relocate:
* Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)
Education:
* Leaving Certificate (required)
Work Location: In person