Client Relationship Management Director
We are seeking a seasoned professional with a background in client relationship management, strong leadership skills, and influence. The mission of this position is to forge partnerships internally and externally to provide portfolio-wide leadership of key accounts.
Key Responsibilities:
Managing governance oversight of key accounts for ICON's Medical Imaging and Cardiac Safety Solutions
Supporting business development account executives with proposals, bids, capabilities, and strategy based on key account needs and new customers to the business
Involved with the development of key account growth targets in both imaging and cardiac areas
Contributing to the development of governance oversight tools, practices, and standards in alignment with key account requirements and preferences
Establishing new key accounts based on business alignment to new customer needs and pipeline
Supporting project management and other functional areas on risk and escalation management and communication of mitigation strategies to key account leadership
Requirements:
Bachelor's degree or equivalent
Proven Client Relationship Management experience
History in Project Management experience supporting imaging and cardiac processes and endpoint support
Experience with business development supporting requests for proposals, bid defense facilitation, and presentation, commercial package review, and negotiation
Experience with external vendor management
Benefits:
Competitive salary
Annual leave entitlements
Health insurance offerings
Competitive retirement planning offerings
Global Employee Assistance Programme
Life assurance
Flexible country-specific optional benefits