Are you looking for a challenging and rewarding role in the hospitality industry?
About the Role
We are currently seeking an experienced Hotel Night Porter to join our night team. As a Night Porter, you will be responsible for ensuring the smooth operation of the front office during your shifts. This includes managing guest queries, handling cash transactions, and maintaining high safety and security standards.
You will also be responsible for following audit procedures, generating reports for relevant departments, and communicating effectively with colleagues and management. Additionally, you will be required to maintain cleanliness, process payments, and provide excellent customer service.
Key Responsibilities:
* Maintain high safety and security standards
* Ensure smooth front office operations during shifts
* Follow audit procedures and generate reports for relevant departments
* Handle guest queries and resolve issues promptly
* Keep lobby and desk areas clean
* Process payments and handle cash transactions
Qualifications and Skills:
* Previous experience as a Night Porter or similar role is essential
* Basic computer knowledge is required
* Excellent communication and interpersonal skills are essential
* Ability to work flexibly, including weekends and public holidays
* Fluent English language skills (written and spoken)
Why Work with Us?
As a valued member of our team, you can expect a competitive salary, comprehensive training, and opportunities for career advancement. We offer a supportive and inclusive work environment that encourages growth and development.