Job DescriptionJOB TITLE :Import OperatorDEPARTMENT :OperationsREPORTS TO :Team Leader / Operations ManagerJOB PURPOSE :To ensure that all Operational targets in relation to Service, Quality and Productivity are met at all timesGENERAL RESPONSIBILITIES :Ensuring customer orders are entered accurately in the systemEnd to end responsibility to ship and deliver to customer requirementsWhere necessary selecting approved suppliers whilst considering cost and commercial viabilityProducing sales and purchase invoices in a timely mannerUploading of Documentation so fully visible in AXIS / myHillebrand to all Key Stakeholders within the Supply ChainAccurately Recording Collection Times in FLOW to support Customer & Internal AXIS / myHillebrand Reports & KPIsMaintain excellent lines of Communication with both Customers and Internal Stakeholders, ensuring they are fully updated with any delays that may impact the customer requested delivery dateADDITIONAL : RESPONSIBILITIESThe above duties are not an exhaustive list. The jobholder may be required to undertake additional duties as the needs of the business dictate.MANAGERIAL : RESPONSIBILITIESNoneKEY CONTACTS :Internal StaffCustomersSuppliersHauliersSPECIAL WORKING : CONDITIONSNonePERFORMANCE : INDICATORSAs per objectives defined within My Talent WorldBUDGET RESPONSIBILITYNoneCOMPETENCIES FOR THE ROLE :EssentialDESIRABLETECHNICAL SKILLS :Freight Forwarding experienceSupply Chain experienceExperience with Irish Revenue & Customs documentationPERSONAL SKILLS :Excellent planning and organisational skillsExcellent communication skillsSelf-motivated and able to work without supervisionExperienced team playerAvailable to work under pressureEnthusiastic and driven to achieve targets and objectivesExcellent customer service skillsBe able to forward plan and think outside the boxLANGUAGE SKILLS :Excellent verbal & written EnglishCOMPUTER SKILLS :Good computer skills including Microsoft Excel, Outlook and WordKnowledge ofAXISFLOWEducation/QualificationsGood standard of general educationPROFESSIONAL : EXPERIENCE / SKILLS1-2 years' experience in Freight ForwardingAPPRAISAL COMPETENCIES :Quality of WorkCustomer ServiceCommunication SkillsTeam PlayerSUGGESTED TRAINING FOR THE ROLECompany InductionFLOWAXISCustomer ServiceCommunication SkillsTechnicalInsurance