Desktop Support Engineer - Dublin, Ireland (Contractual)
Client: Axiom Technologies
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: d2c2325d3294
Job Views: 2
Posted: 27.04.2025
Expiry Date: 11.06.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are seeking a capable individual to coordinate various activities, from simple to complex. This role involves providing onsite/on-call assistance to end-users within the organization’s desktop environment to ensure optimal service delivery.
IT Skills and Experience:
* Troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installations (familiar with deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Proficient in MS Office tools installation and troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills across Windows, Apple, and virtual OS
* Ability to manage time and resources effectively in high-pressure situations
Who You Are:
* Reliable transportation
* Flexible schedule and availability for on-demand work
* Resilient and conflict-resolving attitude
* Effective communication skills, both oral and written
* Customer-oriented and composed
* Ability to work independently and proactively
Personal Attributes:
* Knowledge of infrastructure support
* Strong analytical and problem-solving skills
* Well-organized and detail-oriented
* Excellent communication and customer service skills
* Passionate about quality delivery
* Self-motivated and innovative
* Appreciation for simple, effective solutions
* Ability to handle confidential information
In-depth Knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic Knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications:
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience:
* Minimum 2 years in a similar role
* Willing to travel 10-20 miles as required
What Next?
If you are ready for your next career challenge and wish to apply, please send your resume to [contact email or application process].
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