Technical Support Engineer – HVAC - Join Our Team at FläktGroup Ireland
At
FläktGrou
p, we are looking for an experienced
Technical Support Enginee
r based primarily in our Dublin office to support internal staff and customers with FläktGroup product related technical support. If you have 5+ years of proven industry experience, then we would like to hear from you
**.
Application Detai**
l Deadlin
e: 31st Jan 20
26Locatio
n: Interviews will be held in the Dublin Offi
ceQuestion
s? Contact our HR Team at .c
**om
What you will be doi**
* ng Act as product expert in the areas of controls, software, hardware, DDC and BMS integration of FläktGroup's full portfolio of produ
* ctsProvide day to day technical support to internal staff across Sales, Projects and Service departme
* ntsProvide day to day technical support to customers/end users, both site-based nationwide (Ireland) and remotely (via. MSFT Teams, TeamViewer and by telephone), with the installation of FläktGroup products (Air handling units, commercial chiller/heat pumps, building control systems, air terminal devices, motors and VSDs et
* c.)Assist site-based service teams and partners with the successful commissioning, integration and handover of FläktGroup packaged equipm
* entLiaise with Product Managers and Global technical support for second line support and product upda
* tesMaintain and distribute technical notices and technical documentation provided by our factories to relevant stakeholders within the busin
* essPromote knowledge sharing by designing and providing staff training and worksh
* opsAttend factory training sites when required in UK, Europe and Scandina
**via
What you will bri**
ng: Education/Knowledge/Certificati
* on: Electrical trade background (controls biased – with time served in control panel building, BMS or equival
* ent)Third-level education in Engineering, Mechatronics or Automation desir
ableExperience requi
* red:Minimum +5 years' experience in building management systems (BMS) programming or automation or in an electro-mechanical controls position, installing, configuring, commissioning and troubleshooting controller hardware and soft
* wareExperience with integrating and commissioning of HVAC primary plant a distinct advan
* tageProven history of providing technical support a distinct advan
tageSkills requir
* ed: Knowledge of HVAC building services and primary plant systems within the Irish market – Air handling units, chillers/heat pumps, hydronic systems, pumps, VAVs, fan coil units, motors and VSDs etc. and automation of
* sameKnowledge of DDCs, I/O, sensors, IP networks, communication protocols (BACnet and Modbus e
* tc.)Excellent reporting and communication skills (fluent English speak
* ing)Excellent IT skills – MSFT Office suite, network programming/scanning software (AutoCAD desirable), IP networking familia
* rityPresentable with good customer facing skills and possess the ability to manage situations of conflict on site and under pres
* surePossess excellent time management and organisational sk
illsBonus Points
* For:Proven history of engineering based problem sol
* vingKeen interest in R&D, product management and controls enginee
* ringHistory and examples of design and delivery of training or works
* hopsPrevious experience working for OEM product manufacturing companies in a technical support posi
**tion
What is in it for**
you? FläktGroup is committed to supporting your growth and development. Join an industry leader w
ith asuccessful and rewarding career Benefits inc
* lude:
Competitive Sala
- ry DOECompany car or car allowance
- scheme23 Days Holiday (+ Bank Holidays & Holiday Purchase S
- cheme)Company pension
- schemeLife ass
- uranceFull internal training and onbo
- ardingManufacturing plant visits in Europe and Scand
- inaviaEmployee assistance program & mental health s
- upportSocia
- l clubLearning & Development Opportu
- nitiesInternal growth opportu
n
ities Why choose FläktG
roup? Come and join a multinational company with over 100 years industry exper
ience.
FläktGroup is a market leader with manufacturing and innovation of HVAC design sol
**utions.
Global reach, local**
impact: Work for a well-established multinational market leader with m
ore than3,500 talented colleagues wo
**rldwide.
Purpose-dri**
ven work: Be part of delivering high-impact solutions that contribute to indoor air
quality,energy efficiency and environmental respon
**sibility.
Growth and de**
velopment: We invest in our people via our "Grow With Us" program
—training,mentoring, webinars and career pr
**ogression.
Values-driv**
en culture: Our core values are Ambition, Entrepreneurship, Accountability and Teamwork — they guide what we do and ho
**w we do it.
Varied, mean**
ingful work: No two days are the same – you'll work across different projects, systems and teams, building broa
**d expertise.
Equal O**
pportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and
backgrounds.
Please note we do require applicants to hold the Right to Wo
rk in Ireland.