About Our Team
We are a unique resort, nestled in the heart of Ireland's countryside yet conveniently located near Dublin.
Job Role
To effectively manage group reservations by prioritizing emails in order of importance and responding within a 48-hour window. Focus on accurately inputting group rooming lists while upselling, ensuring all bedding details and payment information are correct.
Liaise directly with hotel reservation inquiries from quotation to confirmation, and handle arrival procedures. Ensure accurate entries into Opera for each hotel guest. Answer incoming reservation phone calls and address them accordingly.
Main Responsibilities
* Manage the group reservations inbox
* Input group rooming lists with attention to detail
* Communicate with hotel reservation teams
* Maintain accurate records in Opera
* Handle incoming phone calls regarding reservations
We encourage innovative thinking, bold ideas, and insights gathered from personal experience. We have been recognized as a Great Place to Work by our employees, who feel valued, supported, and appreciated.