Room Booking Coordinator Job
We are seeking a highly organized and communicative Room Booking Coordinator to join our team in the Castlemartyr/Garryvoe area. As a key member of our operations, you will play a vital role in maximizing occupancy and delivering exceptional guest experiences across two properties.
* Respond to all incoming reservation inquiries via phone, email, and online platforms, providing accurate information and assistance to potential guests.
* Efficiently manage booking details within our reservation system, focusing on optimizing room allocation and revenue.
* Collaborate closely with internal departments to ensure seamless operational delivery, ensuring all aspects of guest care are met.
This is an exciting opportunity for someone passionate about hospitality and customer service, with a focus on driving business success through excellent communication and organizational skills.
Key Requirements:
* A minimum of 1 year's experience in hotel reservations or a related field, demonstrating strong problem-solving and communication abilities.
* An exceptional telephone manner and strong written communication skills, with the ability to adapt to different situations and personalities.
* Familiarity with hotel reservation systems, preferably including Opera, and the ability to learn new technologies quickly.
Benefits:
This role offers a dynamic work environment, opportunities for career growth, and the chance to be part of a successful team that prioritizes guest satisfaction.