Applications are invited for the position ofMember Accounts Administrator - Part time – Drogheda Credit UnionDrogheda Credit Union is a leading community-focused financial institution, committed to providing exceptional service and innovative financial solutions. With a strong presence across five branches in Drogheda, East Meath, Dunleer and Trim, we are dedicated to supporting our members and local communities.Job Purpose / Primary ObjectiveWe are currently seeking a Member Accounts Administrator to join our team on a part-time, permanent basis (2.5 days per week). This role plays a key part in supporting our members with their accounts and ensuring a smooth, efficient and high-quality service experience.Key ResponsibilitiesProvide friendly and professional assistance to members in person, via email and over the phone, ensuring a positive service experience.Manage, track and follow up on member queries, ensuring timely resolution and proper documentation.Accurately enter and update data into the system, ensuring consistency and attention to detail.Process account applications and manage account transactions.Ensure accounts are managed in accordance with established policies and procedures while maintaining compliance at all times.Liaise with third-party service providers and internal teams.Required Skills & QualificationsStrong communication skills with a focus on customer service.Demonstrates a positive, proactive attitude toward work.Eager to learn and adapt to new tasks and responsibilities.Proficient in basic computer applications, including email and Microsoft Office.Ability to collaborate effectively within a team environment.Benefits Include· Employer pension contributions.· Paid family leave.· Professional development opportunities.· Wellbeing supports including online GP access.· Positive, community-focused workplace.Closing date for receipt of applications is Thursday, 27th November 2025.Click link to access the credit union recruitment privacy notice: Drogheda Credit Union is an Equal Opportunities EmployerJob Types: Permanent, Part-timeWork Location: In person