Facilities Operations Manager
We are seeking a highly motivated Facilities Operations Manager to oversee day-to-day operations and lead the on-site delivery of hard and soft services across our schools.
Key Responsibilities:
* Lead and manage the on-site facilities team across hard and soft services.
* Oversee daily service delivery, planned preventative maintenance (PPM), and lifecycle works.
* Implement safe systems of work, including permits, toolbox talks, safety walks, and near-miss reporting.
* Manage small works estimating and delivery, as well as timekeeping and payroll for site teams.
Administrative Duties:
* Maintain accurate records and documentation in accordance with contract standards.
* Conduct site inductions and act as the primary point of contact for operational queries.
* Compile reports and manage procurement of materials.
Project Management:
* Deliver projects on time, on budget, and to required quality standards.
* Monitor and report on lifecycle and reactive works performance.
* Collaborate with stakeholders to drive performance improvements and cost efficiencies.
* Promote best practices and support innovation initiatives.
Health & Safety Compliance:
* Ensure all operations comply with health and safety legislation and company policies.
About You:
* You are a people-first leader with strong FM knowledge and a proactive, problem-solving mindset.
* You bring strong experience managing hard and soft FM services within a PPP/PFI environment.
* You have excellent team leadership and relationship management skills.
* You have high attention to detail and ability to deliver under pressure.
* You have proven ability to manage service delivery, PPM, and lifecycle works effectively.
Essential Qualifications and Skills:
* Experience in facilities management (hard & soft services), ideally in an education/PPP context.
* Understanding of technical and compliance requirements in FM.
* Excellent communication and stakeholder engagement skills.
* Financial awareness and contract interpretation skills.
Benefits:
* We offer a range of perks, rewards, and benefits for our colleagues and their families.
* Unlimited access to an online platform offering wellbeing support.
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems.
* Access to a 24hr virtual GP Service.
* Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers.
Why Choose Us?
* We are committed to being an inclusive employer.
* We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.