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Head of shops

Limerick
Wurth Ireland Ltd
Posted: 31 January
Offer description

Join our Wurth Community

The Wurth Group is a leading provider of industrial consumable products, with over 400 companies and a global workforce of 85,000 people. Our commitment to high-quality products, innovation and excellent customer service has earned us an enviable reputation and continued growth.

Wurth Ireland has been active for over 40 years from our head office on the Ballysimon Road, Limerick city. Our growth throughout the nineties and into the new millennium, coupled with our record-breaking sales in 2022 has made Wurth Ireland a market leader in its field. Offering a range of over 8,000 industrial products direct from the logistics centre in Limerick coupled with a further 120,000 articles through direct shipment from Germany, we are not only ready to supply and service our customers today, but for the future. In line with our Omni-Channel Strategy our company expansion has led to the opening of 22 Trade Outlets throughout Ireland. Our online presence continues to expand, incorporating vending technology, scanners, on-line sales and selling, coupled with social and video marketing.

Our strength is our Direct Sales Force of which we have the largest in Ireland, on the road selling, servicing, and supporting our growing customer base. Our main industry sectors are: Automotive Aftermarket, Engineering & MRO, Construction, Renewables as well as Kitchens, Bedrooms & Bathrooms. Within our company's headquarters in Limerick, you will find over 70 support staff working across a variety of functions including Sales, Marketing, Finance, Customer Services, Purchasing, Human Resources and Logistics.

Role Overview
From our Head Office to the shop floor - and now across every contact point - our mission is to create and deliver a fantastic customer journey for everyone who shops with us.

As Head of Shops, you'll be at the forefront of this mission, leading a group of stores to success and driving our omnichannel strategy to ensure that every customer experience is seamless, efficient, and memorable. You'll inspire and empower your teams to deliver excellence, embrace innovation, and bring our brand to life across all channels.

We are seeking dynamic candidates based in the South/South-West of the country who are ready for a new career challenge. This exciting opportunity is for the position of
Head of Shops
with Wurth Ireland. While the role has a nationwide remit, applicants should reside in the South/South-West region, as regular attendance at our Head Office in Limerick is required.

Reporting to the Managing Director, you will oversee performance, operations, and people development, ensuring each of our 21 stores nationwide runs like clockwork - while helping to shape the future of how Wurth Ireland connects with its customers.

Key Responsibilities
Leadership & Strategy

* Lead and implement the growth strategy for the Shop network, ensuring alignment with overall company objectives.
* Create and execute annual plans and KPI targets for all stores within the district.
* Support the implementation of the company strategy across the district, ensuring consistent operational standards and brand alignment.

Operational & Financial Management

* Oversee location strategy, including property negotiations, lease agreements, shop fit-outs, refurbishments, new openings, and re-openings, ensuring timely completion and adherence to budgets.
* Hold full responsibility for sales performance, cost control, and operating results within defined financial guidelines.
* Conduct shop tours with the Area Shop Sales Managers to monitor store performance and identify improvement opportunities.
* Analyse and optimise stock movements to improve product availability and minimize waste.

People Management & Development

* Manage all Area Shop Sales Managers and Pick Up Shop employees providing direct leadership, coaching, and performance development.
* Foster a positive, motivated, and collaborative work environment, promoting teamwork and employee engagement.
* Support the Shop leadership team in managing, developing, and retaining talent across the network.

Planning & Projects

* Plan and monitor both qualitative and quantitative targets to meet regional and company goals.
* Oversee staffing structures and resource planning to ensure operational efficiency.
* Support strategic and operational projects through analysis, reporting, and constructive feedback.
* Prepare for and actively participate in Area Shop Sales Manager meetings, contributing insights and best practices.

Qualifications & Experience

* Proven management experience in a B2B, retail or multi-site environment.
* A strong understanding of omnichannel retail operations and customer experience integration.
* Proven leadership, communication, and people management and development skills.
* A strategic, analytical mindset with the ability to turn insight into action.
* A full Irish driving licence and flexibility to travel nationwide.

Key Competencies
Strategic Leadership

Operational Management

Financial Acumen

Omnichannel Customer Focus

People Leadership

Project Management

Analytical Decision-Making

Communication & Influence

Workforce & Resource Planning

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