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Category
Service and Repair --> Service Technicians
Job Location
200 Carson Drive, Suites 206 -207, Bear, Delaware
Tracking Code
14620-128
Position Type
Full-Time/Regular
Join Numotion: The Leader in Complex Rehabilitation Technology – Become a Service Technician!
At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilitation Technology (CRT). We are dedicated to helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to essential medical supplies, we work to improve the lives of individuals with disabilities, enabling them to actively participate in everyday life.
We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.
As a Service Technician at Numotion, you will play a critical role in servicing and repairing complex manual and powered wheelchairs, as well as other essential medical equipment. This position requires a strong understanding of manufacturer specifications and the ability to use current resources to ensure proper repair, maintenance, and functionality of our products. You will directly contribute to customer satisfaction, ensuring the equipment is safe, reliable, and ready for the individuals who depend on it every day.
Key Responsibilities
* Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
* Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
* Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
* Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
* Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
* Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
* Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
* Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
* Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
* Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.
This full-time, regular/at-will position is based in Newark - Carson Dr and requires no travel. The role is suitable for individuals with less than 1 year of experience and a high school diploma or equivalent education level. The salary is paid annually, and there is no per diem. Numotion offers a competitive compensation package, including medical, dental, and vision insurance, 401(k) with employer match, short- and long-term disability, life insurance, and employee training and development programs. Numotion is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. All candidates must pass a drug test as part of the hiring process.
Ready to Make a Difference?
If you are passionate about delivering life-changing mobility solutions and providing exceptional customer service, apply today to join the Numotion team! Help us empower individuals to live more independent, fulfilling lives.
Join Numotion – where your work makes a real difference in the lives of those who need it most!
Required Skills
* Strong understanding of manufacturer specifications for complex medical equipment
* Proficiency with hand and power tools for equipment repair
* Basic knowledge of Word Processing, Email, and Internet for completing documentation and communication
* Ability to quickly assess situations and make sound decisions to resolve equipment issues
* Valid State Driver’s License with a satisfactory driving record
* Physical ability to lift up to 50 lbs and pull/push equipment weighing over 100 lbs
* Physical endurance for prolonged periods of standing, bending, and kneeling
* Strong manual dexterity for equipment manipulation and repairs
* Ability to work in inclement weather conditions, especially during field operations
* Willingness to work overtime when required, based on business needs
Required Experience
* High School diploma or GED required
* Minimum one year of related experience
* Minimum of two years of relevant mechanical experience
* Experience with medical equipment is preferred
* Previous experience with wheelchair repair or medical equipment is highly desirable
* Efficiency in managing multiple tasks while maintaining attention to detail in a fast-paced environment
* Experience in maintaining a clean, organized, and safe work environment
* Experience in managing parts inventory and accurate documentation
* Experience in customer education on equipment use, care, and safety
* Participation in in-service training and continuous professional development
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Medical Equipment Manufacturing
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