Snap is a leading print and essential marketing/promotion services partner in Ireland. It was founded in 1984 and today employs c100 staff across 16 territories in Ireland. Snap is passionate about helping companies promote their brand in a creative, modern and innovative way, enabling them to grow their business. Working with Irish SMEs, multinational companies and large corporate organisations, Snap provides a range of products and services across Print, Design, Promotional Products, Signage and Digital Solutions. Winners of multiple Irish Franchise awards, including Service Franchise of the Year on several occasions. At Snap, client relationships are top priority. We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact. The ideal candidate should be highly motivated, driven, persistent to succeed, while working closely with the respective sales team and wider team to ensure sales targets are achieved. In this role, the Account Manager will manage a portfolio of customers, lead from the front and take responsibility for the successful and timely execution of all requirements needed to provide the highest level of service and in parallel execute business objectives/KPIs, with the goal of driving sales growth. Drive daily customer engagement through in-person meetings, zoom, phone calls and email, including quote follow-up. All activities, including pipeline to be logged in CRM and Business Management system. Serve as the main point of contact in all matters related to client concerns and needs. Manage, develop, and grow existing portfolio of customers by upselling and cross-selling products and services, along with winning new customers where the opportunity presents itself. Ensure project deliverables are met by closely monitoring/liaising with production team and suppliers. Drive long term growth by building strong relationships with the team and customers. Carry out other tasks as required by management. Key Attributes It is a must that the individual is highly organised with the ability to manage multiple activitiessimultaneously to accomplish goals, establishes efficient work procedures to meet objectives and be skilled in prioritising and meeting deadlines. A problem solver, who can address issues in a professional manner. A person with a hard-working ethos who is flexible, maintains effectiveness by adjusting behaviour, work routines, and habits to meet a goal and/or changing circumstances. A positive, can-do attitude and dedicated to going above and beyond. Key Requirements Experience in the Print industry (Design, Promotional Products, Signage, Events, Marketing materials) isan advantage but not essential. At least 3 yearsexperience in a similar role (B2B), with track record of delivering results. Strongrelationship building skills with a high degree of responsiveness, and integrity. Excellent team, negotiation, influencing and sales closing skills are essential in the role, including professional persistence. Excellent communication skills, professional phone manner and customer focus are essential. Strong understanding and ability to ensure standards and processes of Quality (ISO standard), Health, Safety and Environment are upheld. Proficient in the use of Microsoft Office suites, Data extraction and ability to run reports as required. A strong educational background, fluent in English and a clean driving license. Desire to learn/take feedback. Skills: Account Management Sales Development New Business Development New Business Generation Key Account Development Customer Service Selling experience