About the Role:
We are seeking a highly organized and customer-focused individual to join our team as a front-of-house professional. This dynamic role involves providing exceptional service to customers, ensuring their needs are met, and maintaining a positive and welcoming atmosphere.
Key Responsibilities:
* Daily management of the reception area
* Greeting customers and handling initial interactions
* Effective administration and management of CRM software
* Skilled telephone and email communication
* Ad-hoc tasks as required
Essential Skills and Qualifications:
* Previous experience in a similar front of house/administrative role
* Excellent verbal and written communication skills
* Ability to understand and meet customer needs
* Efficient organizational skills with attention to detail
* Professional and courteous demeanor at all times
* Flexibility and adaptability
* Teamwork and collaboration
Desirable Skills:
* Proficiency in Microsoft Office applications
* Familiarity with CRM software