AIML Data Operations Annotation Analyst - Danish - 12 Month Contract
Cork, County Cork, Ireland | Machine Learning and AI
Description
Our team consists of talented individuals passionate about AIML and optimizing Apple services.
As part of the Data Operations team, you'll play a key role in enhancing the user experience by annotating and evaluating both audio and visual data from customers enrolled in our grading program.
Using your language and cultural knowledge, along with analytical skills, you'll assess responses against guidelines.
Flexibility and task prioritization are essential in our fast-paced, technology-driven environment.
We focus on the user experience, leveraging customer insights for continuous improvement.
We are committed to diversity, believing that varied backgrounds and perspectives foster innovation.
Training will be provided to help you understand, support, and improve the customer experience.
This role requires working Monday through Friday, with hours starting between 7 am-9 am and ending between 4 pm-6 pm local time, with scheduling flexibility based on business needs.
The position offers competitive pay, benefits, stock plan eligibility, paid time off, and employee discounts.
Minimum Qualifications
Proficiency in Danish reading, writing, and comprehension to support the local market
Fluency in English reading, writing, and comprehension for collaboration with international teams
Excellent active listening skills with an understanding of verbal nuances
Knowledge of the local region and cultural variations
Strong integrity and focus on customer privacy
Preferred Qualifications
Attention to detail and critical thinking in evaluating language and dialect
Highly organized with strong attention to detail
Ability to independently navigate systems and tools
Experience in content review or similar environments; prior testing experience is a plus
Flexibility and adaptability to changing workflows and responsibilities
Team-oriented with openness to feedback and shared expertise
Ability to work independently, make timely decisions, and take appropriate actions
Experience as an end user of Siri or similar AI assistants
Proven ability to meet or exceed targets within tight deadlines
Skill in identifying business process improvements for efficiency
Capacity to maintain focus and high performance on large volumes of tasks
Comfort working with sensitive or offensive safety data
Thrives in repetitive tasks and ambiguous situations
Bachelor's degree or equivalent experience
At Apple, we value diversity and are committed to fair and inclusive hiring practices, providing accommodations as needed.
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