Role Purpose:
Whilst acting as the first point of contact for all HR-related queries from management
and employees, the HR Generalist will mainly provide daily support of various HR processes, procedures
and administrative functions to the Director of HR (Europe) and other members of the SLT Ireland.
Key Responsibilities
* Providing advice and guidance on HR policies and employment legislation and procedures to managers and staff. Alongside this, the HR generalist will take ownership for the development, preparation and delivery of HR policies and continuing to review and update current HR policies annually or when required and providing all staff with the relevant training for HR polices.
* Provide HR advice to Line Managers and employees throughout all stages of the employee life cycle, ensuring advice is legally compliant and in line with company policy procedure.
* Office Management
* Supporting the Snr Management team with travel arrangements
* General Switchboard management, i.e., answering/directing calls to the company and assisting thereafter in ensuring all specific enquiries to the HR Departments are actioned in a timely manner. Distributing mails which comes to the HR email inbox
* Acting as a focal point of contact within HR for the departments' respective internal and external customers
* Supporting the Director of HR and Director of Finance with preparation of payroll to include payroll amendments, callouts expense, and workbook for ADP etc.
* Assisting with other ad-hoc administrative and project requirements as required within HR
* Corporate branding/Marketing – partnering with the Director of HR and Marketing to organise branded items such as workwear, lanyards, headed paper, business cards supporting brand awareness around communications internally/externally
* IT – Organise set up/closure of email IQMS accounts with US, liase with IT support troubleshoot staff IT issues and organise specific machine operating access cards
* Occupational Health Safety – set up and notify staff of appointments; preparation of Medical Request forms (if required), liaise with HS to support the general management of staff files
* Lead the recruitment and selection processes for the company including creating/reviewing job descriptions, advertising roles, agency collaborations, candidate shortlisting, organising interviews, job offers, providing feedback where applicable and ensuring background checks are fully compliant.
* Ensure a seamless new-hire onboarding experience.
* Assist in overseeing the performance review cycle, including goal setting and annual reviews.
* Manage reward and benefits offering ensuring it's competitive in the retail market and aligned to our company's strategy and business goals.
* Be responsible for the full life cycle of an employee from induction to termination and post- employment
* Manage and implement additional training programmes such as internships and school placement programmes
* Enhance employee experience through HR wide initiatives that drive sustainable engagement with a focus on inclusion diversity in the workplace, upskilling and training for staff plan/host events relating to company success, employee wellbeing etc.
* Maintaining accurate and up-to-date HR records and systems to ensure full compliance with employment permits and working visa's
* Participate and Engage in relevant training courses regularly to keep up to date with HR guidelines (IR, ER, GDPR)
* Report on metrics across the business as required
* Support the Director of HR with other HR duties associated with Ireland and Europe
* Support wider MGS HR projects and strategy implementation as instructed via Corporate HR and/or the Director of HR (Europe)
The above list of daily duties responsibilities is not exhaustive and may evolve alongside the needs of the business and the HR support needed to deliver as a result.
The ideal candidate:
The HR Generalist must have previous HR administration coordination experience in a busy and dynamic working environment, experience and an understanding of Irish Employment Law and Industrial relations and advanced knowledge of MS PowerPoint, Excel, Word and Outlook. The HR Generalist must have previous experience with HRIS and recruitment platforms. It is also critical that they possess strong time management and organisational skills with an attention to detail and a proven ability to handle multiple priorities.
The HR Generalist must also be a self-starter, results-oriented with a strong work ethic and the ability to work on their own initiative.
As part of a busy office, the HR Generalist must be able to work as part of a team and on their own initiative. Excellent interpersonal skills and exceptional verbal and written communication skills are essential, as is the ability to work with a high degree of discretion and confidentiality.
* Minimum 3 years' experience in a similar field (to include payroll HR Admin)
* Education – 3rd level degree/qualification in HR
* CIPD membership or local equivalent desirable