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Human health b2b - account executive (12 month contract)

Galway
Chanelle Pharma
Account executive
€60,000 - €80,000 a year
Posted: 26 July
Offer description

Human Health B2B - Account Executive (12 Month Contract)

Join to apply for the Human Health B2B - Account Executive (12 Month Contract) role at Chanelle Pharma


Human Health B2B - Account Executive (12 Month Contract)

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Description

This is an exciting opportunity to join a dynamic and collaborative team within the Human Health B2B Customer Accounts function at Chanelle. As a Human Health B2B Account Executive, you will be responsible for managing and growing key pharmaceutical client accounts, ensuring exceptional service delivery, and supporting consistent sales growth. You will work cross-functionally with departments such as Business Development, Supply Chain, Regulatory, Finance, and Quality to meet and exceed customer expectations.

Description

This is an exciting opportunity to join a dynamic and collaborative team within the Human Health B2B Customer Accounts function at Chanelle. As a Human Health B2B Account Executive, you will be responsible for managing and growing key pharmaceutical client accounts, ensuring exceptional service delivery, and supporting consistent sales growth. You will work cross-functionally with departments such as Business Development, Supply Chain, Regulatory, Finance, and Quality to meet and exceed customer expectations.

This role reports to the Human Health Sales Team Lead.

Location: This role can be based in our Loughrea or Porto office and is eligible for hybrid working (3 days onsite, 2 days remote) after passing probation.

As our Human Health B2B – Account Executive, you will be responsible for:


* Fostering and sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer satisfaction and trust.
* Generating reports and interpreting large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer performance.
* Conducting regular business reviews, including forecasting, performance analysis, and tracking key metrics.
* Collaborating with the Business Development team to apply pricing updates and revisions effectively.
* Designing and implementing sales and improvement strategies aligned with overall business objectives, in partnership with the Business Development team.
* Assisting in negotiating and finalizing straightforward contract amendments, with support from the Business Development team.
* Overseeing efficient and timely order processing.
* Proactively addressing and resolving supply-related challenges.
* Identifying opportunities for process optimization to improve customer service, streamline order workflows, and reduce inefficiencies.
* Engaging in regular client meetings to assess performance, gather feedback, and shape strategic account plans.

Education & Experience:

* A bachelor’s degree in pharmacy, Pharmaceutical Sciences, Business Management, Sales Management, International Business, or a closely related discipline.
* Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
* 2 years+ professional experience in a comparable role, preferably within a B2B setting.
* Prior experience in a GMP-regulated environment is beneficial.
* Working knowledge of Salesforce is advantageous.

Skills & Competencies:

* Exceptional interpersonal skills with the ability to build and maintain strong professional relationships.
* Strong analytical mindset with the ability to interpret data and produce insightful reports.
* Proficient in Microsoft Excel and PowerPoint for data analysis and presentation.
* Excellent written and verbal communication skills in English.
* Capable of working collaboratively across departments while effectively managing multiple tasks and priorities.
* Highly detail-oriented with a proactive and solution-focused approach to challenges.

Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales and Business Development
* Industries

Pharmaceutical Manufacturing

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