Job Description
We are seeking an accomplished professional to join our finance outsource services team. This is a unique opportunity to play a pivotal role in a fast-paced, high-impact environment driving meaningful change and delivering exceptional value across our global finance organisation.
At Meta, you will leverage data insights, innovative thinking, and collaborative leadership to help shape our finance outsourcing strategy and operations while working alongside industry experts committed to operational rigor and transformation.
Key Responsibilities:
* Strategic Development: Support the creation and execution of outsourcing goals and strategies to transform and evolve Meta's finance and accounting business process outsourcing (BPO) operating model.
* Governance and Process Improvement: Implement and manage governance oversight in close partnership with business stakeholders, driving continual process enhancements and automation initiatives related to BPO providers.
* Service Delivery Oversight: Collaborate with finance and accounting teams to oversee the delivery of outsourced services, ensuring high standards in performance and compliance.
* Performance Optimization: Enhance BPO service provider outcomes by focusing on operational rigor, robust data standards, and comprehensive continuous monitoring programs.
* Project Management: Lead and manage complex outsourcing projects using established project management methodologies, ensuring successful execution and alignment with business priorities.
* Stakeholder Engagement: Build and maintain relationships with finance, cross-functional, and third-party teams and leaders, fostering an environment of collaboration and shared vision.
* Change Management: Provide change management oversight and support BPO service provider readiness for new initiative rollouts and adapting to evolving business processes and systems.
Minimum Qualifications:
* 8+ years of relevant experience in large multinational public companies.
* Demonstrated expertise in finance function outsourcing/shared services within complex organisational landscapes.
* Proven communication and stakeholder management skills, including the ability to clearly articulate findings, set expectations, and influence decisions at leadership levels.
* Demonstrated success building collaborative relationships with internal teams and external partners in a global cross-functional environment.
* Strategic thinker with analytical and problem-solving abilities.
* Solid understanding of process and operational frameworks and their application across varying environments with proven ability to drive process improvements through simplification, redesign, and automation.
* Project management and governance experience, including leading large-scale outsourcing initiatives.