Haldane Fisher is a leading timber and builder's merchants known for innovation and excellence in their field.
The company prioritizes its people and strives to deliver exceptional service to customers.
Job Overview
We are seeking a Customer Service Coordinator at our Head Office in Newry.
This role requires someone who can build strong relationships with customers, exceeding their expectations through outstanding service.
Key Responsibilities:
* Exceed customer expectations and establish lasting partnerships
* Liaise with customers on all aspects of their orders
* Process orders efficiently and effectively
* Collaborate with the business to ensure customer requirements are understood, communicated, and responded to promptly
* Review orders daily and respond accordingly
Requirements:
To succeed in this role, you will need:
* A commitment to delivering excellent customer service
* The ability to work under pressure and meet tight deadlines
* Strong teamwork and communication skills
* Proficiency in MS Office and knowledge or experience of building and timber products
Benefits:
As a valued member of our team, you will enjoy:
* Competitive pay
* Staff discounts
* On-site parking
* Cycle-to-work scheme
* Ongoing training and development opportunities