Business claims manager for commercial insurance

Job Description:

The role of a Business Claims Manager involves working with commercial clients and managing all matters relating to claims within the commercial insurance division. Key responsibilities include distributing mail, registering new claims, reviewing claim documentation, and maintaining accurate records.

Liaising with underwriters, clients, and other parties is essential for gathering necessary information for claim processing. Providing administrative support ensures efficient claim handling, and maintaining confidentiality is crucial.

* APA Qualified/CIP Preferable
* Strong attention to detail
* Able to work in a team environment


Benefits:

Compliance requires working with the team manager and compliance teams to ensure quality of file records meets prescribed standards.

Customer Relationship Management is critical in building long-term relationships with customers through understanding their needs and providing best advice and knowledge. Customer service involves providing professional, timely service to meet customer needs and build loyalty.

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