Reception Supervisor Role Overview
We are seeking an experienced and skilled Reception Supervisor to provide exceptional customer service to our guests and colleagues, upholding the highest standards of quality.
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Key Responsibilities:
* Familiarize yourself with all Front of House systems and procedures, ensuring consistent implementation while on duty.
* Train, lead, motivate team members to ensure all duties are carried out in line with Hotel Standards.
* Supervise daily operations in a hands-on capacity when the Front Office Manager is absent.