As a key figure in our organization, you will play a pivotal role in shaping the future of our company.
The semiconductor manufacturing industry is experiencing significant growth, with top 20 micro-chip manufacturers leveraging high-precision manufacturing technologies for various applications, including IoT, cloud servers, silicon technology, 5G, sensors for autonomous vehicles, flat panel displays, smartphones, and tablets.
Our company drives technology development as part of the EBARA Group, which has over 19,000 employees worldwide. Our team consists of more than 200 employees across 8 countries.
As the Site Lead, you will oversee a team of technicians and engineers responsible for servicing our equipment.
Key responsibilities include:
* Leading and supervising a team of professionals to ensure seamless service delivery
* Coordinating work schedules, managing team performance, and ensuring project deadlines are met
* Acting as the primary point of contact for customer issues and resolving escalations efficiently
* Driving improvements in service KPIs such as tool uptime, MTTF, and availability
* Ensuring compliance with EHS standards and company policies
* Contributing to customer headcount negotiations and service planning
* Supporting training, upskilling, and development of the on-site team
Qualifications for this role include:
* Relevant degree in Mechanical or Electrical Engineering (or equivalent experience)
* At least 5 years' experience in system service, field service, or semiconductor operations
* Previous experience with vacuum pumps and waste gas abatement systems would be beneficial
* Strong leadership, organizational, and communication skills
* Proven experience in team building and change management
* Analytical and process-oriented mindset
* Knowledge of EHS and quality management systems
* Ability to thrive in a dynamic, multicultural environment
* Resilience, energy, and a proactive attitude
We offer a competitive compensation package, including a base salary, discretionary bonus, contributory pension, and medical cover. We invest in our employees' growth through comprehensive training programs.
Continuous learning and development opportunities will enhance your skills and career prospects. As part of our global team, you will have the chance to travel and train with industry experts across our extensive network.