Job Description NAPA Auto Parts was founded in 1925 to meet Americas need for an effective automotive parts distribution system.
In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it.
Distributed by Alliance Automotive Group (AAG) in the United Kingdom and Ireland, NAPA has become a market-leading parts brand with a championship-winning motorsport team.
Now, over 275 AAG subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world.
The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia and now the United Kingdom and Ireland.
Due to our growth and expansion within our motor factor network, we are looking for Parts Advisors to join our team at NAPA Auto Parts in Finglas.
Having recently entered the Irish market this an excellent opportunity for enthusiastic, highly motivated automotive professionals to help establish and expand our brand in Ireland.
An opportunity to be a part of our journey and share in our success as we continue to establish ourselves as a market leader in Ireland, Europe and worldwide.
As Part Advisor, responsibilities will include: Taking orders for car parts over the telephone and counter, upselling to increase invoice value.
Collaborate with technicians and service advisors to ensure timely and accurate parts supply for repairs and maintenance.
Outbound calling to raise customer awareness and achieve higher sales.
Building long-term rapport with local customers Actively promote offers, discounts and customer competitions Keep current with automotive technology and parts trends to provide informed recommendations.
Limiting credits and returns by ordering and sending the right car parts, first time.
Handle customer inquiries and resolve any issues regarding parts orders or services.
To be successful in this role you will be: Punctual, organised, and efficient whilst working towards deadlines.
Pro-active and enthusiastic when speaking with customers.
Able to demonstrate empathy towards customers.
Professional and possess excellent communication skills.
Previous experience in automotive parts sales or a related field is preferred.
Strong knowledge of automotive parts and systems.
Education in automotive technology is advantageous.
In Return we offer: An opportunity to join a global brand and market leading motor factor.
Competitive salary and excellent bonus potential Structured career paths and bespoke training A great team environment & friendly approachable management Skills: Vehicle parts Contact customers Advising customers Vehicle Repair Processing Of Orders