IT Helpdesk Technician – Tallaght Dublin
Are you passionate about technology and eager to grow your IT career?
Do you enjoy solving problems and learning new skills in a dynamic environment? If so, we'd love to hear from you
At DEITG, we're looking for an enthusiastic IT Helpdesk Technician to join our Dublin team. Whether you're a recent graduate or have hands-on experience, your curiosity and commitment to excellence will make you a great fit.
Why Join Us?
* Stability: Full-time, permanent role.
* Career Growth: Professional development plan with clear progression.
* Certifications: We fund industry-leading certifications and provide study time.
* Financial Rewards: Salary increases for certifications achieved.
* Team Culture: Work with a skilled, supportive, and innovative team.
* Innovation: Opportunities to research and develop new technologies.
* Holidays: 20 days annually.
* Salary: Based on experience, certifications, and qualifications.
Your Role
* Provide Service Desk Support to our clients.
* Troubleshoot and resolve hardware, software, and network issues.
* Deploy, install, and configure desktops, laptops, and mobile devices.
* Assist with Microsoft 365 administration and cloud services.
* Support cybersecurity initiatives and compliance standards.
* Collaborate with the team to deliver best-in-class service.
* Stay current with emerging technologies and industry trends.
What We're Looking For
* Excellent communication skills (written and verbal).
* Proven ability to work effectively in a team.
* Strong values and commitment to personal and professional growth.
* IT-related qualification or equivalent experience.
* Full clean Irish driver's license.
* Willingness to achieve MD-102 and MS-102 certifications within the first year (fully supported by us).
Our Tech Stack:
We continually develop and expand our technology suite to ensure we deliver cutting-edge solutions to our clients.
* Client: Desktops, Laptops, Mobile Devices, Printers, Microsoft 365, Windows 10 &11
* Server: Hardware & Virtual, Microsoft Server 2019, 2022
* Cloud: Microsoft 365, SharePoint, Teams & Azure.
* Networking: Firewalls, Routers, VPN, LAN & Wireless
* Vendors: Microsoft, Hewlett Packard, Proofpoint, WatchGuard, Thycotic, Zyxel, CrowdStrike, Autotask, Datto.
Cybersecurity:
We are committed to staying ahead of the rapidly evolving threat landscape to safeguard our business and our clients.
* Endpoint Security AV/Malware, Threat Detection & Response
* Email Security, Microsoft 365 Hardening, Advanced Threat Protection, DNS, DMARC, DKIM.
* Network Security: Firewalls, Web & DNS filtering
* Information Security – Policy, Process & Procedures GDPR Awareness
* Cybersecurity Assessment & Compliance – CE, IASME, ISO, NIST, CMMC
DEITG is nationwide, with Offices in Cork, Dublin, Belfast & Sligo. We are 18 Years in Business, a Microsoft Gold Partner, a Cybersecurity certification body for Cyber Essentials, IASME and a Best-in-Class benchmark. Our main office in Northpoint Business Park, Mallow Road, Cork.
DEITG is known for nurturing talent and turning dedicated individuals into exceptional engineers. If you possess ambition, a passion for innovative technology, and a commitment to professional IT and customer service, this position will suit you well.
Important Details
* This is not a remote role; you'll work full-time from our Dublin office.
* Applicants must be EU or EEA citizens (no visa sponsorship available).
* Ability to commute or relocate to Cork before starting work is required.
No agencies or recruiters, please.
Work Location: In person
Ready to start your IT career with a company that invests in your growth?
Apply now and take the next step toward becoming an exceptional IT professional.
Job Type: Full-time
Pay: €29,432.00-€30,000.00 per year
Benefits:
* Company events
* On-site parking
Application question(s):
* Are you a EU or EEA Citizen
Licence/Certification:
* Full Clean Irish / EU Licence (required)
Work Location: In person