Job Title
Tour Guide
Location
Waterford City
Employment Type
Seasonal/temporary
Job Summary
We are seeking seasonal Tour Guides for the House of Waterford who are enthusiastic and can provide engaging tours for our visitors.
The ideal candidate will have passion to deliver the Waterford story and have excellent interpersonal skills.
Key Responsibilities
A flair and passion for delivering exceptional customer service and working with quality products
An outstanding attention to detail
The ability to communicate fluently in English
Excellent interpersonal skills and the ability to work well in a team
A can-do attitude and well presented
Deliver the Waterford brand story with passion to all visitors
Conduct tours for small and large groups, accommodating visitors from many countries
Qualifications
Prior experience as a tour guide or in a similar customer-facing role
Strong public speaking skills
Friendly, approachable demeanor with excellent customer service skills
Knowledge of the local area, including its history, culture, and key attractions
Ability to manage groups of varying sizes and adapt to different audiences
Flexible schedule, availability on weekends and evenings if needed
Additional Requirements
A positive attitude and enthusiasm for sharing knowledge
Fully flexible to work 5 days per week, Monday - Sunday
Benefits
Competitive compensation based on industry standards and local market factors
Health and wellness programs and coverage adapted to regional requirements
Work-life balance: paid time off plans and flexible arrangements
Professional development: training, skill development initiatives and learning resources
Inclusive and diverse environment: diversity and inclusivity promoted across all markets
Recognition and rewards: programs designed to acknowledge exceptional performance and achievements
Employee Share Purchase Plan (ESPP): opportunity to invest in Fiskars Group and share in growth
Employee discounts on Fiskars products
How to Apply
Interested candidates should submit their CV and a brief cover letter explaining their interest in the role and any relevant experience.
The last day of application is **********.
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