Digital Account Management - Finnish Speaker
Dublin, Ireland
Date posted: Oct 02, 2025, Job number: 1879373, Work site: 3 days/week in-office, Travel: 0-25%, Role type: Individual Contributor, Profession: Digital Sales and Solutions, Discipline: Digital Account Management, Employment type: Full-Time
Overview
Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met.
Qualifications
* Master’s Degree in Business Administration with professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
* OR Bachelor’s Degree in Business, Technology, or related field with solid professional experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
* OR Equivalent experience
Additional/Preferred Qualifications:
* Master’s Degree in Business Administration with extensive professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
* OR Bachelor’s Degree in Business, Technology, or related field with long-standing professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
* OR Equivalent experience
* Demonstrated account management experience or equivalent
Responsibilities
Account Management: Expands network of key internal and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies.
Customer Engagement: Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI).
Industry Knowledge: Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face.
Sales Excellence: Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand relationship with decision makers and stakeholders of assigned accounts by leveraging best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
* Industry leading healthcare
* Educational resources
* Discounts on products and services
* Savings and investments
* Maternity and paternity leave
* Generous time away
* Giving programs
* Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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