Operations Specialist - Global Logistics Operations Team (G-LOC)
Endress + Hauser (Ireland) Ltd.
Ref: #JOB-2417364
Exchequer House, Embassy Office Park, Kill, Co. Kildare, W91 W866
Annual Salary €40k + Benefits
Hours of Work 37.5 hours weekly
Job Description
Global Logistics Operations Center based in Exchequer House, Embassy Office Park, Kill, Co. Kildare, W91 W866 are currently recruiting for:
Responsibilities
* Efficiently manage and resolve logistics queries and concerns, while sharing lessons learned within the team
* Efficient management and timely resolution of all queries relating to the ‘Global Transportation Network delivery service’ through our internal ticket system
* Foster cross-functional communication with internal customers, creating and maintaining strong working relationships with colleagues in the Production Centers, Sales Centers and Logistics
* Build and leverage strong relationships with external parties who are key to the success of our operations – Customs and Trade Compliance, as well as external logistics partner and IT Service Provider
* Collaborate with the team to navigate and mitigate operational disruptions, such as IT outages and capacity challenges
* Monitor and coordinate all physical and IT flows (inbound, outbound, returns) through various TMS applications
* Provide Information of delivery date (IOD) or Proof of delivery (POD), as required
* Coordinate necessary shipping documents, including commercial invoices, AWB, customs, Safety Data sheets, and so on, as required
* Any other duties commensurate with your expertise and as directed by your manager in the development of the role and the Global Logistics Operations Center
Qualifications & Experience
* Bachelor’s degree in business studies, preferably with a logistics focus, or experience in a freight forwarding agent with strong IT affinity. Any prior experience in customer service would also be beneficial
* Customer oriented focus with exceptional interpersonal skills for effective stakeholder communication
* Proficiency in spoken and written English; additional languages like German, Chinese, Polish, Russian, or French are advantageous
* Good communication and conflict resolution skills
* Proven problem-solving capabilities
* Enthusiasm for meticulous documentation (E.g., Work instructions, SOPs, SLAs)
* Familiarity with SAP (Module WM) or other Transport Management Systems is a plus
* Thrives in a team environment, excels under pressure
* Preferred training and certification in ADR, IMO, and IATA
Application Method
Please send your full CV to endress@clark.ie
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
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