We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Cardfactory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on putting the customer first. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
About the Company
Welcome to Cardfactory — the country’s largest independent gift and greetings card retailer with over 1000 stores. We are thriving and growing, offering job security and career progression. We provide local jobs and deliver quality products at affordable prices in towns and cities across the country.
As a progressive, friendly, and ambitious company, we value commitment and determination. Our management style is open and honest, encouraging contributions at all levels.
What’s in it for you?
* MyCardFactory discounts on holidays, shopping, and mobile contracts.
* 30 days’ holiday including bank holidays.
* Group Life Assurance (subject to eligibility).
* Employee Assistance Programme.
* Loyalty awards for length of service.
* Opportunities to apply for Retail Apprenticeships.
* Access to blended learning and development resources.
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