The role of Desktop Support Engineer 2nd Line is a vital position within our organization. We are seeking an experienced professional to join our team and provide technical support to employees.
About the Role
This is a full-time opportunity to work alongside an existing team responsible for all day-to-day desktop support activities. The successful candidate will be working in a fast-paced environment, ensuring that all employee issues are dealt with efficiently and effectively.
Key Responsibilities
* To provide technical support and maintenance to computer systems, hardware, and software.
* To troubleshoot and resolve technical issues in a timely manner.
* To maintain accurate records of incidents and resolutions.
Required Skills and Qualifications
To succeed in this role, you will need:
* Strong technical experience, including knowledge of computer systems, hardware, and software.
* Excellent communication skills, both written and verbal.
* The ability to remain calm under pressure and work well in a team environment.
* Good problem-solving skills and attention to detail.
* Experience of working in a similar large tech or finance organization.
Benefits
We offer a competitive salary package, including:
* A salary commensurate with experience.
* A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
Others
This is a great opportunity to develop your career in a dynamic and supportive environment. If you have the skills and qualifications required for this role, please apply now.