Store Operations Manager Job Description
We are seeking a highly skilled and experienced Store Operations Manager to lead our retail operations. The ideal candidate will have a proven track record of managing teams, driving sales growth, and delivering exceptional customer service.
Key Responsibilities:
1. Lead from the Front: Bring energy, focus, and commercial awareness to a fast-paced environment.
2. Drive Sales Growth: Take full ownership of store performance, from team development and operational excellence to customer engagement and compliance.
3. Foster a Positive Team Culture: Champion compliance with all internal policies, operational procedures, and health and safety regulations.
4. Develop Your Team: Provide ongoing training, regular feedback, and set clear expectations for performance and conduct.
Requirements:
* A minimum of 5 years' experience managing teams of 10 or more in a retail environment.
* Proven ability to lead, motivate, and develop high-performing teams.
* Strong commercial understanding with a track record in analysing sales and improving store performance.
* Excellent communication and interpersonal skills.
Benefits:
* A competitive salary and benefits package.
* Opportunities for career advancement and professional development.
* A positive and supportive work environment.